While uploading your Income-tax Return JSON file on the Income-tax e-Filing portal, you may face an error if the taxpayer name in the JSON file does not match the details available on the Income-tax system.

This generally happens when the name entered on myITreturn is different from the name linked with the taxpayer’s PAN or Income-tax profile. To avoid upload failure or filing delay, you should correct the name details before generating and uploading the JSON file.

When does this issue occur?

This issue may occur in the following cases:

• The name entered on myITreturn is incomplete or misspelled.
• The order of first name, middle name and surname is different.
• The name on PAN is different from the name entered in the return.
• Special characters, extra spaces or incorrect initials are entered.
• The JSON file was generated before correcting the taxpayer details.

Steps to correct name mismatch on myITreturn

Step 1: Log in to myITreturn

Log in to myITreturn.com and click on Start Now.

Step 2: Open the edit option

Click on the three dots next to your name. Then click on the Edit option to update your taxpayer details.

Step 3: Correct your name details

Edit your name carefully and make sure it matches your PAN or Income-tax profile details. After making the correction, click on Submit.

What should you do after correcting the name?

After updating the name, do not upload the old JSON file. You should generate a fresh JSON file because the old file may still contain the previous incorrect name.

Once the corrected JSON file is generated, you can proceed to upload it on the Income-tax e-Filing portal.

Click here to know the steps to upload JSON files on the Income-tax portal.

Common mistakes to avoid

• Uploading the old JSON file after correcting the name.
• Entering a nickname instead of the PAN name.
• Leaving extra spaces before or after the name.
• Entering initials differently from PAN records.
• Changing only the display name and not regenerating the JSON file.

Conclusion

A name mismatch can stop or delay JSON upload on the Income-tax e-Filing portal. To fix this, update the taxpayer name on myITreturn, submit the correction and generate a fresh JSON file. After that, upload the corrected JSON file on the Income-tax portal.

If the name mismatch is due to incorrect PAN records, you may need to correct your PAN details before filing the return.

FAQs

1. Why am I getting a name mismatch error?

This usually happens when the name in the JSON file does not match the taxpayer name available with the Income-tax Department.

2. Can I correct the name on myITreturn?

Yes. You can edit the taxpayer name on myITreturn and then generate a fresh JSON file.

3. Should I upload the old JSON file after correcting the name?

No. After correcting the name, generate a new JSON file and upload the newly generated file.

4. What if my PAN name is incorrect?

If the PAN name itself is incorrect, you may need to correct your PAN records. Updating the name only on myITreturn may not resolve the mismatch.

5. Can I continue filing after correcting the name?

Yes. Once the name is corrected and a fresh JSON file is generated, you can proceed with uploading the JSON file on the Income-tax portal.

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