If you have received an intimation from Income-tax Department or Refund Banker(SBI) that the refund processing has failed due to in-correct bank details, you need to follow below guide. You will have to submit a refund re-issue request in your Income-tax Department's website login and update your Correct or New bank Account Number.
1) Login or Register on Income-tax website - click here
2)From the Top Menu, select My Account >> Service Request
3) Select New Request from the drop down
4) Select “Refund Reissue”
5) Select Assessment Year >> Enter CPC Communication Reference Number (refer intimation 143(1) notice from Income-tax Department) and Refund Sequence Number.
Please refer to the below given pictorial representation indicating the CPC reference number
6) Select mode of Refund reissue and update your correct / new bank account number.
Note: Please check intimation u/s 143(1) to find above information. If you do not have intimation u/s 143(1) then submit a request for the same from the menu 'My Account >> Request for intimation u/s 143(1)
After few days of request submission you will get the refund in your account.
Comments
5 comments
This does not work!
I'm getting the error message after Step 2:
"There is no refund failure. This may be due to No refund being due OR Refund being delivered successfully"
However my status says:
"Unable to credit refund as the account number provided by you is incorrect "
Me also facing the same issue as mentioned by sbose78 i.e., after entering the details in the "Refund reissue request" I'm getting an error as
"There is no refund failure. This may be due to No refund being due OR Refund being delivered successfully"
My status is displaying as : "Unable to credit refund as the account number provided by you is incorrect "
For support, user's may submit a ticket on helpdesk from this link - help.myitreturn.com/hc/en-us/requests/new
From where i get refund reuse number
I have tried to raise a request for Refund Reissue
but when I select "New request" and "Refund Reissue" then click on submit,
it shows previous AY refund request which has been already solved/paid, It should show new page for submitting new request.
If someone has any idea, please let me know.
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