Multi-Factor Authentication (MFA) provides an extra layer of security for your myITreturn account by requiring additional verification beyond your username and password. However, if you find MFA cumbersome or unnecessary for your needs, you can request its deactivation. Here’s a simple guide on how to deactivate MFA on your myITreturn account.
Steps to Deactivate MFA:
- Compose an Email: Open your email client and create a new email.
- Subject Line: Set the subject line to "Deactivate MFA". This helps our support team quickly identify and process your request.
- Recipient Address: Send the email to support@myitreturn.com
- Include Required Information: In the body of the email, provide the following details:
- PAN Number: The PAN number associated with one of the members in your account.
- Email Address: The email address registered with your myITreturn account.
- Last Login Date: Mention the most recent login date you remember. If you’re unsure of the exact date, provide the last login month.
Here’s a sample email template you can use:
Subject: Deactivate MFA
Dear myITreturn Support,
I would like to request the deactivation of Multi-Factor Authentication (MFA) for my account. Below are my account details:
- PAN Number: [Your PAN Number]
- Email Address: [Your Registered Email Address]
- Last Login Date/Month: [Your Last Login Date or Month]
Please process this request at your earliest convenience.
Thank you.
Sincerely,
[Your Name]
Send the Email: After filling in your details, send the email to our support team.
Wait for Confirmation: Our support team will process your request within 48 hours. You will receive a confirmation email once MFA has been deactivated.
By following these steps, you can easily deactivate MFA and streamline your login process on myITreturn.com. If you have any further questions or issues, please don’t hesitate to reach out to our support team for assistance.
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